Moorthy
Clayton, Victoria
Equipment Type: No data
Customer Profile: No data
Customer Profile: No data
Photos
Video
Working Hours
Moorthy is available on these times.
|
Monday
|
07:00 AM - 07:00 PM
|
|---|---|
|
Tuesday
|
07:00 AM - 07:00 PM
|
|
Wednesday
|
07:00 AM - 07:00 PM
|
|
Thursday
|
07:00 AM - 07:00 PM
|
|
Friday
|
07:00 AM - 07:00 PM
|
|
Saturday
|
07:00 AM - 07:00 PM
|
|
Sunday
|
OFF
|
Services
Location
Clayton, VictoriaCustomer Reviews
Guest
Moorty was fantastic, explained the job thoroughly and offered very friendly and efficient service! The clean came up great - would definitely recommend!
Guest
Moorthy did a good job and was very friendly and explained all steps and options very well.
Guest
Very happy, brilliant result.
Guest
Our experience with Moorly was excellent. He was very clear about what outcome was possible and showed us how things were going during the process. A great result!
Guest
Great experience, the technician arrived on time and was very diligent in talking me though each step that he was taking.
Guest
Your Technician arrived on time, explained the job and at every stage kept us informed as to what he was doing or about to do. The job was completed in a reasonable time and now the tiles look like new! He clearly knew his job, was friendly and I feel the best thing I can say is that we would be happy to have him back in our house!
Guest
Professional service, very friendly technician, explained the process and has done an excellent job. Will definitely use them again!
Guest
Excellent experience. Moorthy left behind a dustpan and brush - we could leave out by arrangement if he wishes to collec.
Noting there is a very tricky re-laid tile in the job. If it holds, Moorthy will have succeeded where others have failed. I will report again if we have any problems.
With our thanks - Daniel
Guest
He was a very nice man and my drive looks lovely and clean BUT the seal is very thin and not visible. So no I am not satisfied with the job and the amount of money I have paid in good faith before it was finished. I am a very disappointed customer. Marion Tummons
Martin King
Moorthy was fine to deal with he did a good job!
However the other “TECH” Don.S would be the worst tradie I have ever not meet, he left me sitting in my car for two and a half on a warm day, feed to me through the office that he was on his way so I sat there from 10.15 to 12.30 before I was informed he was not coming, and also he had my mobile number on his work sheet and not one word from him, not someone who would be on my team.
Kalu Abeyweera
Really happy with all his hard work. Completed the job in time.
Lara Pope
Was very impressed with the service during the whole process of our showers getting regrouted.
Would recommend Tile Cleaners
Adrian
Before and after photos - has come up pretty well.
Moorthy was great - on time, professional.
Company was very good communicating, including when adjusting my quote requirements.
Evonne Zigouras
Great job, nice finish
David Maiden
Moorthy was on time and kept me informed of progress and any issues. He consulted with me about issues and gave me options to consider.
He was very conscientious and hard working
Guest
Moorthy was a very helpfull and friendly technician.
He explained what he was doing and why, and we are very happy with this job of work and with him.
We would highly recommend him.
Guest
Excellent work, did everything they said
Guest
Very professsional and pleasant to deal with
Guest
Very happy with the result. Moorthy was a diligent and hardworking person and achieve the outcome I was really hoping for. I am delighted with the cleanliness of my travertine. Thank you. I will certainly be passing your number on to my neighbours who also have travertine floors.
Guest
Moorthy did a great job and was pleasant to have in the house for the day. We are pleased with the outcome. Sandra Foster
Guest
I found the number of texts and emails and phone calls in the lead up to the booking overhwhelming and repetitive. On the day of the job, th technician arrived 25 minutes late and there was no call to advise. I had not received the requested photos showing the "wet look" finish vs the natural finish in the weeks leading up to the booking. The technician talked to me and did not feel the wet look would work well and I was disappointed to not have received this information when I called to make the booking.
I did not receive an updated formal quote or invoice based on accurate sizing or the change in finish, and note my credit card has been debited tonight (without my permission).
Please call me on 0423 592251 to discuss
Guest
Money well spent. I can’t believe how clean the tiles and grouting have come up. They look brand new which is quite an achievement for a 30 year-old floor. Very happy.
Jenny Halliday
Job was done quickly and efficiently with no inconvenience to me.
Denise Viskovic
Morthy was absolutely the best tradesman. He went through all the aspects of what I required and proceeded with me step by step of the way as the job progressed. Consequently I was very pleased with the outcome of the job. He was very respectful of my home and left no mess for me to clean up. Highly recommended !
Christine Frith
Meat and tidy work performed. Great result. Good communication about the job.
Guest
The workman was lovely and punctual and communicated well, however the silicon was applied too thickly.
Jamie Colls
Moorthy was meticulous in his approach to the job. He took the time to lay protective sheets and ensured rooms were closed off to minimise dust spreading to the rest of the house. When the grout removal was completed he showed me the job before proceeding with the next step. We are most pleased with the job - our showers have been returned to new like condition. Thank you Moorthy!
Angelique Kenos
Excellent service was provided by this company, I highly recommend them. The assigned tradesman “Moorthy” did an exceptional job, I am so pleased with the results!! He worked tirelessly with great detail to provide an excellent result and took the time to explain everything to ensure I was across the work in progress. Moorthy and the head office team were lovely to deal with as well. Thanks again, Angelique
Rod Emmett
Great service, arrived on time. Assisted with some minor water problems.
Nothing was a problem, fantastic communication re above water problem.
Would recommend.
Rod Emmett
As per the enquire the boys bathroom has been revived. Thanks team.
Guest
Moorthy was absolutely wonderful! He came exactly on time, was very friendly and courteous, and did a careful and professional job! My shower hasn't looked this great since it was brand new :) i would give him more stars if I could :)
Guest
Being a medical centre with a very old vinyl floor, we did not expect to see a vast improvement however we were absolutely thrilled with the outcome, the floor was brought up to the standard of a new floor.
thank you Tile & Grout Pro for your professionalism and workmanship from start to finish. very happy customer.
Guest
I would like to say , a most fantastic job, well done.I am so happy with the result. looks like new. plus person was on time, actually a little early. so that was good. also very polite and helpful. Thank you a job well done.
Guest
The communication about the delay to the starting time was very poor. However I am very happy with job done and the final result is very good.
Lino Petta
Process was not as smooth as when a tradesperson actually comes to your home, looks at the work to be done then supplies a quote. I sent pictures in of works needed
Amber
Very professional. Really happy with the quality. Renewed my bathroom and fixed the leak.
Guest
Excellent service from start to finish. Communication was excellent. Moorthy did a fantastic job. Very professional. Will highly recommend. Thank you.
Guest
The ordering process was easy and straight forward. I spoke with the Stone Master people a couple of times to confirm the work to be done and received satisfactory answers to my questions; some earlier additional verbal clarification would have been good.
The technician, Moorthy, explained and answered our concerns clearly and was very professional. Over all a good job.
Nicole Chase
A very good tradesman, explained the process and the steps he was doing to get a great out come
Jim Wiadrowski
Clear communication and quality work completed
Eve
Moorthy is the best. He is professional, experienced, considerate and does an excellent job, 5 star for sure. He is my "go to" man when my tiles require attention. He restored my rather old outside terracotta tiles 2 yrs ago and again today and I am thrilled with the result.
Thank you Moorthy.
Yvonne B
Usha Naidoo
This company has very poor business ethics
Please do not use them as I went to pay via the link they sent and they had removed 2600 out of my bank account without authorisation
To safeguard your details do not use them until they change their business ethics
I also received about 12 emails and texts demanding attention and payment when the job was still being done
Anthony John & Glenda Montgomery
Competent, polite, punctual guy.
Lalitha
Our technician was excellent once the job commenced and throughout the process.
However our experience with the initial misunderstanding and communication while booking our order, customer services behaviour when this was raised, and ultimate value for money vs our expectation was a disaster!
The initial consultant who took down our details misunderstood our requirement and quoted us for only 1 shower area when all along I had been referring to 3 shower areas throughout my discussion with him. I had also filled out their online form with the total area of the 3 showers which should have given them ample information.
Thereafter on the day of the job when we realised the confusion and raised it with the customer service team, instead of graciously accepting that the error could have occurred at their end (they don’t have call recording to verify which is not the customers fault) the agent kept on harping that we should have read the documentation provided and was rude enough to say they would rather not do the service than take feedback, to avoid another customer facing such an issue in the future, just because they have been in this business for 10 years. Found this attitude very unbecoming.
It is unfortunate as human error could occur from either end and it is all about the way it is acknowledged and dealt with. Common guys, tenure of being in business doesn’t mean you know it all. Especially you need to be empathetic to the customer who is unaware of the technical details as much as you do, so if it requires additional care from your end to check/educate them to ensure good service then it needs to be done.
Hopefully you also learn better customer service when such situations come up.
Michael Cox
Excellent job, looks fabulous, thanks.
Guest
Very happy with results, tiles look great. Would definitely recommend.
Guest
The task was efficiently provided by Tile and Grout Pro
I need to receive from you a copy of invoice and account payment for my records as soon as possible. Please send it to my email address as below
twells@iprimus.com.au. or
Phone 0409431948
ED TURNER
Moorthy went the extra mile to make sure we were happy. He invited us to check the progress as he went along and was doing everything to make sure we were happy with the work. Really appreciated his professionalism.
Sally McIlwaine
Moorthy did a great job. We are very pleased with the results.
Kerry Reber
Our regrouting of our shower was done by Moorphy. He was very efficient and arrived promptly on time. He conducted the work very professionally and we are very pleased with his work. He was also very friendly and informative and answered all our questions, would highly recommend.
Michael Morgan
The quality of work provided was fantastic however I would question whether I use again or recommend.
1. the number of automated emails and text messages during booking and subsequent is excessive and extraordinarily annoying.
And in some instances incorrect. ie: a text in the evening to say staff member coming that morning.
2. Work not completed when requested and took longer than programmed that then delayed completion due to other commitments of the company at other jobs.
3. We appreciate and apologise for the error and delay in paying the account but the subsequent hassle was not needed or appreciated.
Guest
Very thorough, technician discussed each step and hurdle so I could understand what could be realistically achieved. He clearly did everything he could to get the best possible result, and our paved area now looks a whole lot better than it did.
Guest
Very polite and professional.
Guest
Expensive, compared to other companies,however,technician was awesome
Guest
Matthew did a great job.
Guest
Moorthy did an excellent job on our floors, he was polite and clearly explained the process, timing and benefits of the various applications applied to the floor. Can highly recommend him . Well done !
Guest
The overall job was good and trade was polite. However the job I thought id booked for after speaking to booking people months ago wasn’t what I needed. It’s unfortunate because you don’t speak to a trade in the lead up so what you need isn’t properly discussed so I just got a clean pretty much of my tiles for a rip off 800 dollars !
Val Evans
Very happy with the quality of the work.
Friendly, professional technician who arrived on time
And good value.
Adam Newton
The tile repair is concave and should be flush and the grout repair proud of the grout lines. Very poor. Technician arrived very late and had little knowledge of the job requirement. Futher and something that is unheard of. You have used my card details of file to settle the account without my permission.
Peter Solohub
Happy with final outcome. Clearly explained what would be done.
Only issue we have was dust. Did not clean up balcony ballast and capings. I now have an added expense of hiring a professional window cleaner.
Guest
Moorthy did a brilliant job. Thankyou for sending him.
Guest
Moorthy was efficient and on time. He was always communicating with me throughout the stages of work and was very respectful. The quality of work is great. He also made sure that he was not disruptive and cleaned up after. This rating is for the technician only. My experience with the back office was ordinary. It was a shemoozle with providing estimates and billing.
Guest
The 8.00am booking on Saturday was missed , the cost was exorbitant and no filling was done on the Travertine floor because the tradesman bought yellow ( of all colours !! ) . Surely most travertine floors are cream , off white etc. Carey Meagher. 0425737775
Guest
Thank you Moorthy, for being so knowledgeable and experienced, and thank you for explaining everything so carefully.
You did a great job in difficult circumstances. When I need more work done, I want you to do it please. Eve.
Guest
Great value for money
Excellent workmanship
Sound advice on options for work
Timely attendance and job performance
Guest
We are very happy with the job. Our pavers are as good as new after a thorough clean.
Maureen
The tradesman was excellent. I would recommend you. However, there was some poor communication at the start.
Penny Southgate
Moorthi was excellent. My job was actually cancelled the day before due to another commercial job but on request they were able to find someone else to do it which I was very pleased about.
Thanks
Nixon Chau
Moorthy is a lovely man to deal with, very experienced tradesman and does the job right. Will work with Moorthy again.
Dan
Great job- thanks guys !
Deborah Claydon
Moorthy regrouted my shower wall tiles and I am absolutely thrilled with the results of his work!
Moorthy took care to match the existing grout colour and was painstaking in doing an excellent, professional job.
It was a real pleasure to see a tradesman taking such pride in his work.
Excellent service, thank you.
Deborah Claydon
